Chips and payouts

What are chips?

Chips are the main currency in our games, which you need in order to play the paid games Zigiz offers. Paid games are games where you can win more chips by beating other players. You can recognize chips by their icon, which is shown on the right.

How do I get chips?

You can buy chips by making a payment through the Zigiz shop. After you have successfully completed a payment, the chips will be added to your account so you can start playing right away. We will also send you a confirmation e-mail after each payment.

After getting the chips through the shop, you can start using them in our paid games. Every time you beat other players in jackpot or tournament games, you win more chips.

How do payouts work?

When you have enough chips to request a payout (see 'When can I request a payout?'), you can request a payout by going to the payout select page. There you must enter your personal and bank account information (IBAN and BIC) and the amount of chips you want to payout.

Payouts are usually processed within 5 workdays, although in some cases this might take up to 10 workdays.

Please note: currently we only currently allow payouts to the following countries: Austria, Belgium, Denmark, France, Germany, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland.

When can I request a payout?

You can request a payout when you have at least €10 worth of chips. You can see how much your chips are worth on your chip account overview page. Note that you cannot payout chips that you have received from promotions, you can only use those for playing our paid games.

In order to prevent fraud, you will have to buy at least double the amount of chips that were obtained through promotional campaigns in the Zigiz Shop before you are eligible for a payout.